General Motors Service Manager Job at Herb Jones Chevrolet GMC, Elizabethtown, KY

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  • Herb Jones Chevrolet GMC
  • Elizabethtown, KY

Job Description

Due to planned retirement, we are looking to hire a highly experienced Service Manager to join our Chevrolet & GMC dealership. This is a fantastic opportunity to take on a leadership role in a well-established service department and continue providing excellent service to our loyal customer base. Are you an experienced, dedicated automotive professional ready to lead a dynamic service department? We are seeking a qualified General Motors Service Manager to join our team and provide exceptional leadership in a fast-paced, customer-focused environment. Key Responsibilities:

  • Oversee day-to-day operations of the GM service department, ensuring efficiency and quality service.
  • Manage and motivate a team of technicians and service advisors to achieve department goals.
  • Maintain high standards of customer service and satisfaction.
  • Coordinate service scheduling, repairs, and maintenance tasks.
  • Ensure compliance with GM standards, safety regulations, and best practices.
  • Handle customer complaints and resolve issues in a professional and timely manner.
  • Monitor performance metrics and implement strategies for continuous improvement.
  • Develop and maintain strong customer relationships to encourage repeat business.
  • Manage inventory, parts ordering, and warranty processing.
Qualifications:
  • Minimum of [7] years of experience in an automotive service management role.
  • Extensive experience with General Motors vehicles and service protocols.
  • Strong leadership and team management skills.
  • Excellent communication and customer service abilities.
  • GM certifications and training preferred.
  • Proven track record of meeting service department goals and increasing profitability.
  • Strong organizational skills and attention to detail.
  • Valid driver’s license and clean driving record.
Why Join Us?
  • Competitive salary starting at $100,000+ with potential for growth.
  • Comprehensive benefits package.
  • Ongoing training and professional development opportunities.
  • A positive, supportive, and collaborative work environment.
  • Opportunity to work with one of the leading automotive brands in the industry.
If you are a motivated, experienced GM Service Manager with a passion for the automotive industry, we want to hear from you! Apply Today! We will start the interview process in late January!

Job Tags

Full time,

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